Let's Talk
Let's Talk
RCM Platform

ARMS Ai platform
Elevating revenue cycle management and patient experience to new heights

The most powerful platform to unlock growth and slash barriers in the fastest time

ARMS Ai SaaS platform is not just another technology solution; it represents a fundamental shift in how revenue operations are managed, targeting inefficiencies and silos that have long hindered the industry. Ascent’s ARMS Ai platform stands at the forefront of digital innovation, offering healthcare providers unprecedented maturity and agility in addressing challenges related to financial transparency, patient engagement, and process automation.

Experience the transformational power of ARMS Ai as it reshapes revenue operations and patient experiences, streamlining healthcare management to unprecedented levels of efficiency and effectiveness.

Why ARMS Ai?

Automation with deep intelligence
Intelligent patient engagement
Operating costs slashed by up to 40%
Implementation and impact realization in < 30 days
Easily sits on top of your systems - zero interruption of ecosystem
Do more with less – 50% less resources than any other solution
1000+ Advanced Ai, ML & NLP models for efficiency and accuracy at scale
1.8 x faster touch- to-resolution claim time vs. industry average of 4.5
2.5 x faster claim resolution than a human-led process

Automation with deep
intelligence

Intelligent patient
engagement

Operating costs
slashed by up to 40%

Implementation and
impact realization
in < 30 days

2.5 x faster claim
resolution than a
human-led process

Do more with less – 50%
less resources than
any other solution

Easily sits on top of
your systems – zero
interruption of ecosystem

1.8 x faster touch-to-resolution claim time vs. industry average of 4.5

1000+ Advanced Ai, ML & NLP models for efficiency and accuracy at scale

See a demo

Digital assets, value engineering and technology
backbone transforming RCM and patient engagement

Ascent harnesses a blend of digital assets, value engineering, and a robust technology backbone to revolutionize Revenue Cycle Management (RCM) and Patient Engagement. At the core of this transformation is the integration of advanced digital tools and strategic value engineering, which collectively enhance operational efficiencies and patient interactions.

Our approach not only streamlines RCM processes but also elevates the quality of patient care, embodying a digital advantage that sets new benchmarks in healthcare management.

Digital Assets for Revenue Operations

Ascent’s modular approach to revenue cycle operations and patient engagement allows healthcare organizations to focus on its most critical shortcomings. Delivering over 1,000+ Ai/ML/NL, intelligent automation, actionable insights, smart workflows, and plug-n-play integrations, the ARMS Ai delivers an industry leading digital advantage.

Auto coding

Unlike conventional ways and semi-digital solutions in the market today, ARMS Ai’s intelligent coding solution leverages advanced algorithms, Ai and machine learning to streamline and optimize the entire coding process.

It not only eliminates coding errors but also maximizes revenue capture by ensuring accurate compliant code assignment, ultimately plugging revenue leakage, and ensuring the finances of the organization.

Prior authorization – EBVPA

ARMS Ai’s Prior Authorization EBVPA digital asset revolutionizes the often cumbersome and time-consuming prior authorization process. From Open Heart Surgery to the most expensive drugs for Cancer, the ARMS Ai delivers the digital advantage to assure patients their services will be reimbursed by the health plans and will mitigate any delays in care.

With advanced integration and automation with payers to expedite approvals, reduce administrative burdens, and reduce patient cancellations, all while minimizing denials and slashing delays in care.

Denials management resolution

Facing a 40% surge in medical denials and information requests from payers, healthcare providers now lean on shared knowledge for solutions. ARMS Ai’s open-loop modeling significantly reduces resolution touch points by over 50% and standardizes the approach for complex denials.

Denials of digital asset not only streamlines the process but also proactively flag potential denials using AI and ML, offering actionable solutions and effectively closing the denial management loop.

Dashboards & analytics

ARMS Ai’s powerful dashboards & on-demand reports deliver actionable insights into crucial revenue cycle and operations metrics. With seamless aggregation of data from all sources, it offers intuitive data visualization, delivering a single source of truth.

Cross-functional teams and leadership are empowered to make informed and timely decisions, fostering operational excellence and ensuring financial independence.

Revenue forecasting

Accurate revenue forecasting is a pivotal factor for healthcare providers to secure sustainable revenue growth. ARMS Ai’s Revenue Forecasting module utilizes predictive analytics to project future revenue streams accurately. By anticipating financial trends and identifying potential gaps, healthcare organizations can now proactively plan and allocate resources, avoid operational disruptions, ensuring both financial stability and predictable growth.

Workforce management

Leading healthcare organizations are focusing on ensuring teams are operating in the most efficient manner and focused on the correct priorities. The ARMS Ai Workforce Management Module prioritizes and monitors both human and digital workforce team members.

It empowers team members to assess their productivity and provides intelligent strategies for optimizing their workflows and achieving organizational excellence.

Cost estimator

ARMS Ai’s Cost Estimator equips providers with the tools to deliver transparent, precise and fast care cost information of benefits, out of pocket expenses to patients, enabling them to make well-informed decisions.

The Cost Estimator empowers patients with the comprehensive information they need to confidently choose their care options while elevating patient experiences.

See a demo

Patient engagement value engineering

At Ascent, we understand the critical importance of patient engagement in delivering superior healthcare experiences. Our comprehensive approach to value engineering ensures that each aspect of patient interaction is optimized for maximum effectiveness and satisfaction. From pre-registration to digital access and engagement, our solutions are designed to empower healthcare organizations to excel in patient engagement.

Pre-registration

Despite the application of technology solutions, inefficiencies often persist in patient pre-registration and onboarding processes. Ascent’s value engineering in pre-registration transforms and optimizes these critical steps. With purpose-built AI solutions, we streamline the patient onboarding process, alleviating administrative burdens, and enhancing data accuracy.

Through automation and intelligent data validation, we expedite the registration process, minimize errors, and ensure a seamless beginning to the patient’s healthcare journey. The efficiency achieved in this area also positively impacts upstream processes, ultimately elevating the overall patient experience.

Patient Relationship Management

We deeply understand that patient care is about empathy and the need to support their most critical healthcare issues. Our value engineering extends to Patient Relationship Management (PRM), enabling healthcare providers to establish and maintain strong connections with patients.

Through personalized communications and proactive outreach, we help foster trust, engagement, and loyalty among patients, ultimately enhancing their overall healthcare experience. Ascent delivers a Patient Relationship Management function that enables a more human experience that drives customer service excellence.

Call center modernization

Ascent empowers healthcare providers to digitize patient interactions and decrease human intervention by up to 50%. Through the modernization of call centers, we analyze call patterns, detect voice sentiments, capture key phrases, and enable providers to deliver personalized communications.

With the deployment of advanced AI-driven technologies, including automatic speech recognition, natural language processing, and machine translation, we optimize workflows and ensure effective communication, leading to swift resolution of patient questions.

Care enablement

Value engineering in care enablement is a cornerstone of our commitment to transform patient experiences and care outcomes. With interoperability of data across the entire care continuum, encompassing pre, during, and post-care delivery, patient-provider communication and collaboration are enhanced through secure, user-friendly platforms.

The transformative digital solutions equip care teams to deliver personalized, proactive, and coordinated care throughout complex clinical phases. We empower high-touch engagement between patients and their care teams while minimizing friction in care journeys.

Digital access & engagement

Ascent’s value engineering empowers organizations to seamlessly offer digital access and engagement opportunities to their patients. Through cutting-edge digital channels, we enable patients to effortlessly access services, stay informed about their care journey, collaborate with their providers, gain insights into care costs, and obtain answers with unprecedented ease and efficiency.

Embracing the demands of the digital era, Ascent’s innovative digital solutions transform patient interaction through AI-based engagement tools, intelligent self-service bots, and user-friendly portals, ensuring seamless information delivery both before and after the care journey.

See a demo

Digital Backbone

ARMS Ai’s digital backbone is an integrated set of most powerful foundational modules spanning across revenue operations and patient engagement. Unlike the typical fragmented digital tools with rigid data models in the market today, ARMS Ai’s unified backbone redefines how providers navigate the complexities of modern healthcare, ensuring a future-ready, integrated, and adaptable approach to patient care and revenue management.

Intelligence through 1000+
Ai, ML, NLP models

We have purpose-built Ai, ML, and NLP models that push new frontiers of intelligence into your operations. Infused with a quarter-century of process expertise, these models are the lifeblood of the ARMS Ai platform, driving comprehensive automating, ensuring unparalleled accuracy, streamlining communications, across all facets of revenue operations and patient engagement. By reducing human dependency by up to 50%, we empower teams to focus on strategic initiatives, elevating the standard of care and operational excellence.

Intelligent automation with
ultimate efficiency 

At the heart of ARMS Ai’s digital backbone is intelligent automation engineered for peak efficiency. ARMS Ai transforms routine tasks into automated processes, freeing up human resources and drastically reducing the time and cost associated with manual operations. It’s not just about doing things faster; it’s about transforming workflows into a seamless symphony of precision and speed.

Deep outcome-centric
actionable insights

ARMS Ai delivers actionable insights driven by a deep understanding of desired outcomes, turning data into a strategic asset. Our platform goes beyond mere data analysis to provide outcome-centric intelligence that informs decision-making and drives operational success. These insights guide healthcare providers through a data-informed journey to improve patient experiences and optimize revenue cycles.

Efficiency at scale with
smart 360-degree workflows

Smart workflows within ARMS Ai’s digital backbone are designed for efficiency at scale, offering a holistic 360-degree view that connects the entire healthcare operation. This deep integration ensures that each workflow is tailored to the specific demands of different healthcare organizations.

Breaking silos with Plug-n-Play integrations

ARMS Ai breaks down system and data silos and ensures smooth data flow by integrating with all healthcare systems without having to overhaul your technology landscape. With out-of-the-box plug-n-play integrations, ARMS Ai delivers seamless connectivity with various systems and platforms, empowering you with the agility to scale without interoperability barriers.
See a demo

Seamless integration with your technology ecosystem

The ARMS Ai platform integrates into your existing technology ecosystem, like intuitive, interoperable building blocks. Built with the core belief that technology should adapt to you, not the other way around, ARMS Ai and its digital assets overlay smoothly onto your current systems, eliminating the need to modify processes or data models.

Whether integrating with legacy systems or the latest healthcare technologies, ARMS Ai adapts to your tech landscape, preserving your investments and enhancing their value.

Impact we have delivered

$250 Million+

Savings

80% Recovery

Outstanding recovered in <5 days

90% Reduction

In process and data silos

45% Gain

In productivity through automation

30%+ Increase

In collection rate in < 12 months

70% Increase

In patient-intake process efficiency

Impact we have delivered

$250 Million+

Savings

80%
Recovery

Outstanding recovered
in <5 days

90% Reduction

In process and data silos

45% Gain

In productivity through automation

30%+ Increase

In collection rate in < 12 months

70% Increase

In patient-intake process efficiency

Client Results

See the power of ARMS Ai platform

Discover how ARMS platform breaks down barriers with ease, creates interoperability within your ecosystem and puts intelligence at your fingertips.

SEE A DEMO