Large Medical Practice Case Study

Texas based hospitalist medical practice increases cash flow by 30%

About

A distinguished physician-led Texas-based medical group with 18 provider facilities, has long been synonymous with excellence in delivering inpatient management services at academic and for-profit hospital organizations. Renowned for their unwavering commitment to addressing the unique needs of hospitalized individuals, their compassionate and respectful care has set the gold standard in patient experiences.

Challenges/Goals

The medical practice encountered formidable challenges that threatened both their financial well-being and operational efficiency:

Days in Accounts Receivable (AR)

Extended Days in AR cast a shadow on cash flow, with protracted delays in payments from insurance companies and patients straining their finances.

Cash Flow

A confluence of delayed payments, and coding inaccuracies created cash flow challenges, hampering their ability to invest in vital resources and maintain their hallmark high-quality care.

Accurate Medical Coding

The pivotal need for precise medical coding to ensure proper reimbursement and adherence to healthcare regulations proved to be a daunting challenge. Inaccuracies in coding jeopardized revenue and compliance.

Solution

With Ascent Health at their side, the practice embarked on a transformative journey, seamlessly integrating advanced AI technology, digital solutions, and unrivaled expertise into their revenue cycle management:

Autonomous and AI-Powered Coding

Advanced AI algorithms, deployed with precision, supported coders in identifying correct codes swiftly, expediting the coding process with unparalleled accuracy.

Digital Automation

Ascent Health’s digital solutions streamlined and automated repetitive tasks, including claims processing and patient billing. This not only reduced errors but also turbocharged revenue collection.

Claims Management

The partnership introduced a robust claims management system, vigilantly tracking claims from submission to payment, markedly reducing denials and hastening reimbursements.

Compliance Management

The unwavering commitment to compliance with healthcare regulations was fortified through the partnership with Ascent Health, mitigating risks associated with coding and billing practices

Faster Payment with Patient Engagement

In tandem with Ascent Health’s ARMS Ai platform and expertise, the medical practice reimagined patient engagement and communication strategies, elevating the patient experience to unprecedented heights. This elevated patient satisfaction and facilitated timely payments, further bolstering their financial health.

Data Analytics
for Transparency

Empowered by cutting-edge data analytics tools, Ascent enabled the group to make strategic decisions grounded in data-driven insights into their revenue cycle, perpetually enhancing their processes.

Outcomes

The transformational partnership with Ascent Health yielded remarkable results, propelling the practice to new heights

Marked Improvement in Charge Capture

The implementation of the Ascent Health-powered revenue cycle management solution resulted in a substantial boost in charge capture. This ensured that all billable services were meticulously recorded and billed, further strengthening revenue streams.

Improvement in Coding Accuracy

The partnership’s unwavering dedication to precision led to a significant 20% enhancement in coding accuracy. This heightened accuracy translated into a 95% improvement in chart reconciliation.

30% Increase in Cash Flow

With Ascent Health’s strategic guidance and expertise, the practice experienced a 30% increase in cash flow. This financial resurgence not only restored stability but also empowered them to reinvest in healthcare services and infrastructure, further solidifying their commitment to excellence.

Financial Transparency

Through the power of analytics, this medical practice is able to assess the financial health of the organization on a daily basis through an integrated dashboard. The dashboard demonstrates key elements regarding key performance indicators, payer volatility, and coding initiatives.

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